Making Better Decisions: Leaders in Data | The Human Touch in Analytics - Bhupi Arora - Making Better Decisions

The Human Touch in Analytics - Bhupi Arora - Making Better Decisions - Episode #46

March 5, 2025 / 44:57/E46

Today we discuss the human touch in analytics with Bhupi Arora, VP of Business Data Analytics and Insights at Hitachi Vantara. The discussion delves into the challenges of using data to inform decision-making in an era of overwhelming data abundance. Bhupi shares insights on connecting fragmented data, ethical AI use, and the importance of maintaining a narrow focus on business outcomes. They also explore the future of analytics, the role of change management, and the human elements essential to navigating the evolving landscape of data and AI. Throughout the conversation, Ryan and Bhupi emphasize the need for a strategic approach to data and analytics, balancing technological advancements with empathetic leadership. The episode wraps up with reflections on the optimistic potential of AI to drive positive change across diverse sectors and regions.

Key Takeaways:

Focus on Strategic Objectives: Clearly define what your organization aims to achieve with data and analytics.
Empathy in Change Management: Use empathy to understand stakeholders' motivations and resistance.
Scaling Analytics: Create a coherent, unified vision for data across the organization to improve decision-making.
Blinders for Focus: In the face of overwhelming data and tools, focus on the most critical business questions and use cases. Then, gradually expand your scope rather than attempting to address all at once.
Promote Analytics Internally: Address the "marketing problem" for analytics by clearly defining and demonstrating its value within the organization.

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